WhatsApp check-in
Merchandisers are recognised by their phone number and check in and out of branches with automatic timestamps.
// dexterity product · fmcg · merchandising & sales
MerchPulse
Merchandising and sales management for brands that sell through retail chains.
MerchPulse shows you what happens in every store. Merchandisers check in and out of branches on WhatsApp, record stock and issues, and managers see live visits, coverage and performance on one dashboard.
01 / Who it's for
Built for
- FMCG manufacturers
- Distributors
- Merchandising agencies
- Sales teams
in production at
Lulu TissuesMerchPulse runs the merchandising process for Lulu Tissues across retail chains and branches.
02 / Features
What MerchPulse does
Stock checks & notes
Stock levels, visit notes and photos are captured in the store while the merchandiser is there.
Live visit board
See who is in which store right now, how long visits take and which branches haven't been visited.
Performance & coverage
Visit counts, time in store and territory coverage per merchandiser, chain and region.
Issues & stock reports
Out-of-stocks, pricing and display problems reported from the field, with stock reports aggregated for sales.
Products, people & exports
Products, allocations, merchandiser records and contracts, with CSV and Excel exports.
03 / How it works
From day one to every day
- 01Load
Chains, branches and merchandisers
- 02Check in
On WhatsApp at the store
- 03Record
Stock, notes and issues
- 04Monitor
Live visits and coverage
- 05Report
Weekly performance and stock
04 / Ways to use it
How you can use MerchPulse
hosted subscription
We host, monitor, back up and update MerchPulse for a monthly fee, so you can start straight away.
tailored to you
We configure MerchPulse around your processes, branding and data, or extend it with the features you need.
connect your systems
Link MerchPulse to your accounting, payments, WhatsApp and other systems through our integrations and API.
works with
- WhatsApp Business
- Excel & CSV
- Single sign-on
- Retail chain codes
Book a demo
See MerchPulse working on your own processes
Tell us a little about your business. We'll set up a short online or on-site demo, answer your questions and show you what it would cost.
- 30–45 minutes, online or at your offices
- Walk-through with your real workflow
- Clear pricing and next steps afterwards
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