WhatsApp self-service
Members apply, ask for their policy, report payments and open claims on WhatsApp, without paperwork.
// dexterity product · insurance · administration
InsuPulse
Insurance administration for funeral and life schemes, with members served on WhatsApp.
InsuPulse is the policy administration desk behind a modern funeral or life scheme. Members apply, pay, check their cover and lodge claims on WhatsApp; staff issue policies, collect premiums, verify identity and prepare claims for the underwriter from one desk.
Live now at insupulse.co.za
01 / Who it's for
Built for
- Funeral schemes
- Burial societies
- Insurance administrators
- Underwriting managers
- Brokers
in production at
Rest Assured Funeral PlanInsuPulse is the tailor-made administration platform behind the Rest Assured Funeral and Repatriation Plan.
02 / Features
What InsuPulse does
Instant policy issue
Entry ages, group sizes and premiums are checked automatically, and a policy number and digital card are issued straight away.
Premiums & collections
Debit-order mandates, Pay@, EFT and cash, with grace periods, arrears tracking and automatic lapses.
KYC after payment
Identity, income and public-official questions plus ID documents are collected after the first payment, with reminders.
Claims workflow
Waiting periods, age-based payout scales and the underwriter's document list are applied, with a tracker the claimant can follow.
Staff desk
Approvals, identity checks, claims, collections and reports in one place, with every change recorded.
03 / How it works
From day one to every day
- 01Apply
Member signs up on WhatsApp
- 02Issue
Rules checked, policy and card issued
- 03Collect
Premiums by debit order, Pay@ or EFT
- 04Verify
KYC completed after payment
- 05Claim
Documents, approval and payout
04 / Ways to use it
How you can use InsuPulse
hosted subscription
We host, monitor, back up and update InsuPulse for a monthly fee, so you can start straight away.
tailored to you
We configure InsuPulse around your processes, branding and data, or extend it with the features you need.
connect your systems
Link InsuPulse to your accounting, payments, WhatsApp and other systems through our integrations and API.
works with
- WhatsApp Business
- Debit orders
- Pay@
- EFT
- Underwriter claim forms
Book a demo
See InsuPulse working on your own processes
Tell us a little about your business. We'll set up a short online or on-site demo, answer your questions and show you what it would cost.
- 30–45 minutes, online or at your offices
- Walk-through with your real workflow
- Clear pricing and next steps afterwards